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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jessica acomb

July 29, 2024

5  out of  5
rating by jessica acomb
"Jay was very helpful and easy to talk to. He made the process smooth."
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angie otis

July 19, 2024

5  out of  5
rating by angie otis
"Rodney is great to work with. He was polite and quick to respond when I requested a quote. I received a summary quote same day. No sales pitch, instead provided options for our family. We are very satisfied with price and service."
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Kebab Perrywinkle

June 21, 2024

5  out of  5
rating by Kebab Perrywinkle
"Very patient and professional. I was helped by Jerry and he did an excellent job of explaining things in an easy to digest way, as well as giving me a far better price than other insurance companies were offering me for my homeowners insurance. Would recommend to anybody and everybody seeking home auto or life insurance."
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Jessica Holland

May 30, 2024

5  out of  5
rating by Jessica Holland
"They have been absolutely amazing"
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Denise Smith

April 1, 2024

5  out of  5
rating by Denise Smith
"Top notch agency! Highly recommended them for all your insurance needs."
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Ashton Metz

March 28, 2024

5  out of  5
rating by Ashton Metz
"Very kind staff. Quick and easy with affordable quote. Would definitely recommend."
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Hannah Mathis

March 21, 2024

5  out of  5
rating by Hannah Mathis
"Super helpful and got me an insanely great rate. Best rate ive had in years thank you andy!!"
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Jennifer Freshwaters

March 13, 2024

5  out of  5
rating by Jennifer Freshwaters
"Rodney is the best so personable and friendly plus saved me money so I’m a happy camper"
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Mia Alexander

February 9, 2024

5  out of  5
rating by Mia Alexander
"Jay did an excellent job getting my family (including a newly licensed teenager) full auto PLUS life coverage for less than we were quoted with our current insurance company. We made the switch without hesitation thanks to having such a knowledgeable agent. Thanks again Jay! 10/10"
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Micheal Moore

February 2, 2024

5  out of  5
rating by Micheal Moore
"Just switched my insurance to State Farm and not only is it a better company Jay England was a fantastic representative and Agent to work with! Very grateful for his information walking me through the process. He was recommended by a close friend and I likewise will recommend him to anyone in need in the future! 10/10 experience."
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B Nixon

January 4, 2024

5  out of  5
rating by B Nixon
"Jay is superb. He took the time to explain some of the things I wasn’t quite clear on. He was easy to talk to, easy to understand and extremely helpful. Thank you very much Jay. I will be recommending to friends and family.."
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Rebecca Chumley

November 10, 2023

5  out of  5
rating by Rebecca Chumley
"Andy was very helpful getting me started back with Sate Farm. He made sure I was within my budget for my auto and renter's insurance. Great customer service. Thank you again Andy! I'm happy to be back with State Farm. Rebecca"
We responded:
"Rebecca, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Emily Stinnett

November 2, 2023

5  out of  5
rating by Emily Stinnett
"Jay was very helpful with getting my insurance set up really quick !"
We responded:
"We love seeing reviews like this, Emily Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Adam Troy

October 27, 2023

5  out of  5
rating by Adam Troy
"Very professional and answered every question, got me to switch, thanks"
We responded:
"Thank you, Adam! We appreciate you taking the time to leave us a positive review. Please don't hesitate to reach out if you need anything!"
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Ineke Carmichael

October 24, 2023

5  out of  5
rating by Ineke Carmichael
"Very helpful with explaining everything and easy to work with"
We responded:
"Thank you, Ineke! We truly appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
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Kailee Hall

October 19, 2023

5  out of  5
rating by Kailee Hall
"Conner helped me setup a life insurance policy for my newborn and helped me understand how much of an impact this will have on her life when she is older! Thank you guys for helping me set my daughter up for success."
We responded:
"Kailee, thank you! Conner is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Your positive feedback means a lot to us"
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Alysia Cox

October 17, 2023

5  out of  5
rating by Alysia Cox
"Thank you Jay for all your help getting me covered at a reasonable price that I can afford!"
We responded:
"Alysia, thank you for the shoutout for Jay! Our office loves being your good neighbor."
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Maddy Borja

October 11, 2023

5  out of  5
rating by Maddy Borja
"“Although I didn’t buy it today, Conner helped me fully understand what my insurance and liability limits could do for me. I highly recommend at least a conversation with these guys to have a better grasp on what you are paying for!”"
We responded:
"Thanks for your kind words and recommendation!"
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Liza Sizemore

October 4, 2023

5  out of  5
rating by Liza Sizemore
"So glad to find Jerry and the team. Saved our family nearly $3000 per year combined! And they’re local, so nice to have an agent down the street who can answer questions quickly."
We responded:
"Thank you for taking the time to leave us a review, Liza. Our State Farm office in Lebanon would be nothing without policyholders like you!"
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Jennifer Hunter

October 3, 2023

5  out of  5
rating by Jennifer Hunter
"Literally the best team to work with on all of my insurance needs!!! Thanks for the wonderful customer service!!! Jay and Rodney are the best!!"
We responded:
"We love seeing reviews like this, Jennifer! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Khadija Noor

September 29, 2023

5  out of  5
rating by Khadija Noor
"So thrilled with my rep Rodney he's awesome and makes everything easy peasy. Very polite and helpful at all times. Definitely recommend"
We responded:
"Khadija, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Rodney cares a lot about our customers."
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Tommy Hobson

September 29, 2023

5  out of  5
rating by Tommy Hobson
"The guys really really helped me fully understand all of my options with insurance, and helped me choose what type of coverage is right for my circumstances. Thanks a lot Conner and Rodney, great individuals!!!"
We responded:
"Tommy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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David Hall

September 27, 2023

5  out of  5
rating by David Hall
"Easy, quick, and professional. Conner listened to what my needs were, provided spot on recommendations and brought in Rodney to review my questions. Their service and attention was focused on my needs and not just a sale. They were very friendly and informative. Young man on a servant leadership mission! Highly recommended."
We responded:
"David, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Joey Russell

September 23, 2023

5  out of  5
rating by Joey Russell
"Very clean and family friendly space. Great atmosphere and great people!"
We responded:
"Joey, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Karsyn Lisle

September 21, 2023

5  out of  5
rating by Karsyn Lisle
"The staff here is very helpful and very friendly! I definitely recommend doing business with them. Ask for Conner!"
We responded:
"Karsyn, thank you for your recommendation and for highlighting our helpful and friendly staff, especially Conner. Your support means a lot to us, and we look forward to serving you again."